Privacy Policy

Last updated: March 19, 2026

1. Introduction

QR Hero ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Service. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly
  • Account Registration: Name, email address, and other information you provide when creating an account
  • Billing Information: Payment details, billing address, and transaction history
  • Campaign Data: QR codes, campaign content, descriptions, and associated metadata
  • Communication: Messages, support requests, and feedback you send to us
2.2 Information Collected Automatically
  • QR Code Scans: When users scan your QR codes, we collect device type, operating system, browser type, IP address, geographic location, and timestamp
  • Campaign Analytics: Engagement metrics, click-through rates, user behavior patterns, and referral sources
  • Device Information: Device type, OS, browser, screen resolution, and unique device identifiers
  • Cookies and Similar Technologies: We use cookies to enhance user experience and analytics

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and maintaining the Service
  • Processing payments and billing transactions
  • Generating campaign analytics and insights
  • Improving and optimizing our Service
  • Communicating with you about your account and Service updates
  • Responding to your inquiries and support requests
  • Detecting and preventing fraud or security issues
  • Complying with legal obligations

4. Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, including payment processors, analytics providers, and hosting providers
  • Legal Requirements: We may disclose information when required by law or in response to lawful requests from authorities
  • Business Transfers: If QR Hero is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction
  • With Your Consent: We may share information with third parties when you explicitly consent

5. Data Security

QR Hero implements comprehensive security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data in transit
  • Secure password hashing and storage
  • Regular security audits and updates
  • Restricted access to personal information
  • Compliance with industry security standards

Note: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time by contacting us. Campaign analytics and QR code scan data are retained according to your subscription plan and settings. You can delete campaigns and their associated data through your account dashboard.

7. Cookies and Tracking Technologies

QR Hero uses cookies and similar tracking technologies to enhance user experience and gather analytics. You can control cookie settings through your browser preferences. Note that disabling cookies may impact the functionality of the Service. Third-party analytics providers (such as those providing device detection) may also place cookies on your device to analyze usage patterns.

8. Your Rights and Choices

8.1 Access and Portability

You have the right to access your personal information and request a portable copy of your data.

8.2 Correction and Deletion

You can update your account information at any time. You may also request deletion of your account and associated data, subject to legal retention requirements.

8.3 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any email or by contacting us directly.

8.4 GDPR and CCPA Rights

If you are located in the European Union or California, you have additional rights under GDPR and CCPA respectively, including the right to request access, correction, deletion, and data portability. To exercise these rights, please contact us.

9. Third-Party Links

Our Service may contain links to third-party websites and services. This Privacy Policy applies only to QR Hero. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before providing any personal information.

10. Children's Privacy

QR Hero Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.

11. Changes to This Privacy Policy

QR Hero may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last updated" date and posting the revised policy on our website. Your continued use of the Service following changes constitutes your acceptance of the revised Privacy Policy.

12. International Data Transfers

Your information may be transferred to and stored in countries other than your country of residence. These countries may have different data protection laws than your home country. By using QR Hero, you consent to the transfer of your information to countries outside your country of residence, which may provide a different level of data protection.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at QR Hero Privacy Team.

Email: support@qrhero.dk

Data Protection Officer: If you have concerns about how we handle your personal information, you may also contact our Data Protection Officer or lodge a complaint with your local data protection authority.


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